Leading Upward: How Great Managers Influence Senior Leadership

Berthine Crèvecoeur West, MA, EMBA, CDE®
As the CEO of Westbridge Solutions, LLC, Berthine possesses an extensive background in rectifying organizational challenges, capitalizing on employee/internal strengths, and transforming widespread DEI initiatives into reformative realities that benefit society as a collective.

Leadership isn’t just about managing down—it’s also about managing up. Managers who know how to influence senior leaders contribute to organizational success, advocate effectively for their teams, and build trust across all levels of the business.

 

Why Leading Upward Matters

Strong upward communication ensures alignment, surfaces valuable insights, and strengthens the relationship between middle management and executive leadership. Managers who lead upward position themselves as strategic partners, not just operational executors.

Strategy Spotlight: Influence Without Overstepping

To lead upward with confidence and professionalism:

  • Speak Their Language – Frame updates and requests in terms of business impact, metrics, and strategic value.
  • Be Solutions-Oriented – Don’t just raise problems—bring ideas, options, and recommendations.
  • Manage Expectations Proactively – Keep senior leaders informed before they ask. Anticipate concerns.
  • Build Credibility Over Time – Consistency, follow-through, and results earn the right to influence.

The Impact of Upward Leadership

Managers who excel in upward influence experience:

  • Greater Visibility: Senior leaders recognize and rely on their perspective.
  • More Empowerment: They’re trusted with broader responsibilities and strategic projects.
  • Team Advocacy: They secure resources, visibility, and support for their teams.

Square the Circle

This week, consider a message or update you owe to senior leadership. How can you frame it to show value, offer solutions, and demonstrate initiative? A well-positioned conversation can elevate your role—and your team’s impact.

Let’s Square the Circle together—because managing up is just as vital as managing down.

Did You Know? Upward Influence & Career Advancement Factoids

  1. Managers who communicate effectively with senior leadership are 2.3 times more likely to be promoted (Harvard Business Review).
  2. 81% of executives say they want middle managers to act as strategic partners (McKinsey & Company).
  3. Organizations where middle managers influence upward decisions report 25% stronger cross-functional alignment (DDI Global Leadership Forecast).

Stay insightful. Stay strategic. Stay committed to excellence.

 

About the Author

Berthine Crèvecoeur West, MA, EMBA, CDE® is the CEO of Westbridge Solutions, a strategic advisory and management consulting firm specializing in leadership development, workplace culture transformation, and organizational excellence. With over a decade of experience, she has helped businesses transform their cultures and enhance team performance through innovative strategies and data-driven insights. Berthine is a sought-after speaker, author, and advocate for inclusive leadership.